Voxpense

Delete your Voxpense account

Last updated

You can request deletion of your Voxpense account and every piece of personal data tied to it at any time. There are two paths — pick whichever is easier for you.

Option 1 — Delete from inside the app (fastest)

  1. Open Voxpense on your phone.
  2. Go to Settings → Privacy & data → Delete account.
  3. Confirm. Your account is queued for deletion immediately.

Server data is wiped within 7 days; backups within 30 days. You will be logged out and the app will return to the welcome screen.

Option 2 — Email request (if you can't open the app)

Email yash.gupta.developer@gmail.com with the subject line Delete my Voxpense account and include the email address you used to sign up for Voxpense. We'll acknowledge within 48 hours and delete within 7 days. No verification call required beyond confirming the address.

What gets deleted

Both paths erase the same data set:

  • Your email address, display name, account preferences (theme, base currency, audio retention toggle).
  • Every expense entry — amount, category, wallet, group, merchant, date, notes, attached photo, voice transcript.
  • Wallets, categories, groups, budgets, recurring entries, reminders created under your account.
  • Hashed password and authentication tokens.
  • Server-side photo files associated with your expenses.
  • On-device voice audio if "Keep voice audio" was ever enabled — automatically purged when you uninstall the app.

What gets kept (and for how long)

  • Crash reports (Sentry): automatic 90-day rolling retention. These are technical stack traces only — no email, no expense content. Deleted automatically after 90 days.
  • Server access logs (nginx): IP + timestamp + URL path — 14 days rolling. Used for abuse / DDoS detection only, not tied to your account identity.
  • Encrypted database backups: 30-day rolling. Your row is gone from the live database within 7 days but lingers in backups until they age out at 30 days. No backup is ever restored except for disaster recovery.

Timeline summary

DataWhen deleted
Account, expenses, photos, transcripts (live database)≤ 7 days from request
Server backups≤ 30 days from request
Crash reports (Sentry)≤ 90 days from last crash
nginx access logs≤ 14 days

Need an export before deletion?

In-app: Settings → Privacy & data → Export data produces a JSON file of your expenses you can save to Drive, email, or any share target. Or email yash.gupta.developer@gmail.com and we'll send a copy of your data before deleting.

Questions

Anything unclear — email yash.gupta.developer@gmail.com. See also the full Privacy Policy and Terms of Service.